About us
Risana Day Spa
Welcome to Risana Day Spa, where we create an environment of peace and relaxation for your spirit. We strive to uphold our excellence in services, as well as our reputation. Please, if you ever have questions or concerns, don’t hesitate to contact us.
Age Restrictions
To maximize relaxation and atmosphere, we cannot accept appointments for the person(s) under the age of 13 years, unless accompanied by a parent or guardian. Person(s) under the age of 18 are not allowed into the day spa unless they are receiving services.
Booked Appointments
We deeply appreciate if our guests arrive at least 15 minutes before their booked appointment, as we do not want to inconvenience other guests within the allotted time. To secure an appointment, a bank card, cash deposit or certificate must be acquired, although at the time of payment you may choose another method.
*We do not perform any massage treatments during the first trimester of pregnancy, and highly recommend booking services during a pregnancy for health and safety.
Comfortability
Prior to any service or treatment, please bring to our attention any medical conditions, allergies, pregnancy or sensitivities. Guest may request a male or female specialist at any time. To remain courteous to other guests and the staff, mobile phones should be kept on silent for your time at Risana Day Spa.
Event Booking
We would love to host your next Bridal, or corporate, event at Risana Day Spa. If you need more information, please contact us to set up a consultation.
Payment
We accept Visa and MasterCard, personal checks and cash.
Pricing
We at Risana Day Spa would like to remind all guests that prices can be lowered, raised or discontinued without prior notice to any, and all, services and treatments. Gratuity is not added to pricing or certificates and left entirely up to your experience.
Satisfaction
We pride ourselves to provide the best services and treatments possible, and we love to get feedback from our guests. If you are dissatisfied with your experience, please contact us within 48-hours to see how we can improve our human mistakes.